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Auto-Ship Policies

GENERAL

Do I receive a book every month?
You will receive at least one book per month, a total of 15 per year, in sync with the SRT community reading plan schedule. And, our Auto-Ship orders are always the first to go out!  Yay!

I just signed up for auto-ship! How do I know what book I receive first?
The title of your first book will be indicated at the top of the shop listing where you chose your subscription options.

When will I get my first book?
Once you sign up for auto-ship, you will receive an order confirmation email with your book’s shipping date, followed by a shipping notification with tracking number. We’ll ship your book right away, but in some instances depending upon your sign-up date, your first delivery may not align with the current community reading plan cycle until your second shipment.

 

Will I receive current promotional items?
While we can’t guarantee the inclusion of promotional items in addition to your auto-ship savings, it’s our priority to ensure joy is delivered to you each month. Auto-Ship subscribers will receive exclusive discounts with each of their shipments.

 

Can I apply a discount code?
Discount codes cannot be applied to auto-ship subscriptions.

 

How much do I save with auto-ship?
Purchasing all 15 books at regular price (12 books at $24, 3 books at $40)=$408.00

Over the course of a year, you will receive 15 books at a discounted price, with an average savings of 31%. (That’s like 5 free books!)



SHIPPING

How do I track my shipment?
Your tracking number can be found in your shipping notification email. Tracking information may take 1-3 days to update. If you haven’t received a shipping notification email, look at your order confirmation email for the shipping date.

Do you ship internationally? How long will it take?
Yes! We cannot guarantee international shipping, as delivery times vary according to many factors outside our control, but we always make sure you’re the first out the door!

 

BILLING

When will I get billed?
Your card will be charged once the day you become an auto-ship subscriber, and the first of each month following. You’ll receive a package every time your card is billed.

 

ACCOUNT

How do I update my billing or shipping information?
Your account settings can be updated through the link to your account found in your initial subscription email.

 

Who can I talk to about my subscription?
orders@shereadstruth.com

 

How do I change or cancel my subscription?
You may cancel your subscription at any time from your customer account page after you have received 2 or more shipments. Please understand that this is to avoid those that might try to take advantage of Auto-Ship. Cancelled annual subscriptions are not refundable and will be delivered through the duration of your 12-month period.

 

Can I suspend my account?
No. You can cancel your subscription by visiting your account settings.

 

When does my subscription renew?
Your annual subscription will auto-renew on the first day of the month, one year from the month you signed up. Your monthly subscription will recur every month until cancellation.